HELP CENTER / FAQ
- Custom URL
- Password Protection
- Portfolio Layout
- Removing the logo
- Profile page customization
Terms & Conditions
Can I embed prototypes in my projects?
Sure, you can embed Axure, Invision and Marvel prototypes by copying the iframe code to a prototype section.
Embedding an Axure prototype
1. Find your Axure prototype on axshare.com
2. Find the URL of the project (3rd column in the table)
3. Copy the link
4. Paste it in the Prototype section of UXfol.io
5. Once you paste your code a width and a height input field appears
6. Set the width and height of your Axure prototype
Still not sure? Learn more
Embedding an Invision mobile prototype
(note: Currently, Invision doesn't allow web prototype embedding.)
1. Open your Invision project
2. In the header section click on the three dots
3. Click on Embed Prototype
4. Click on Iframe
5. Copy the link
6. Paste it in the Prototype section of UXfol.io
Still not sure? Learn more
Embedding a Marvel prototype
1. Open your Marvel project
2. Click on Share
3. Click on Embed
4. Copy the link
5. Paste it in the Prototype section of UXfol.io
Still not sure? Learn more
If the prototype doesn't appear, make sure
- You used the proper URL or embed code as written above
- The project you are linking to is public and can be viewed by others
Can I set a custom URL for my profile containing my name?
Yes, you can set a custom URL to your profile in your account settings. Your portfolio's URL will look like this: uxfol.io/username. You can set any username, it can be your name or anything else you prefer.
Can I set password protection for some of my projects? Much of my work in my portfolio is under NDA and I would like to share it only with specific people.
You can set password protection for any of your projects. First make sure to publish the project, then you can add any password by clicking on the three dots in the upper right corner of the project's thumbnail. Please note that this feature is only available in the standard and premium plans.
Can I create more portfolios with different projects in each? I would like to send different projects to the different employers I am having an interview with.
Yes, you can create different portfolios with unique links to share it with specific people. So you can add your projects into portfolios and then you can send the relevant portfolio to the recruiter or employer when you are applying for a job. This way, it will be available only for the people you send the unique link to.
How will the pages of the different portfolios look like?
Actually, the different portfolios' pages would look the same. So if you add your projects into different portfolios and then you send the relevant portfolio to the recruiter or employer when you are applying for a job, they will see a profile page just like you can see as your profile page. The only difference between the different portfolios - besides the different projects in it, of course - will be the different IDs in their URLs. A portfolio's URL will look like this: "https://www.uxfol.io/portfolio/portfolio-ID/portfolio-name"
How do I showcase longer pages when using a mockup, and make the content inside scrollable?
You can add a scrollable mockup by simply adding a longer page to the mockup. The mockup will keep its size and the content inside will be scrollable.
Can I remove the "made with UXfolio" logo?
Yes, you are able to hide the UXfolio logo on your projects with our Premium Plan. You can find it on your account settings page.
Is there any way to customize the home page of my UXfol.io profile?
We have three profile templates to choose from. You can change your template by clicking on the Change Template button on your profile page.
If you are a standard or premium user, you can also change your template's colours and layout by clicking on the 'Customize Template' link at the bottom of the Change Template sidebar.
Can password-protected sites still be used for UXfolio’s advertising purposes? Or are the password-protected projects discoverable in any public databases?
No, your data protection is important for us and we understand your intention that these projects are only for you and the people you share these with.
Data and privacy protection is really important for us too and we respect that you would like to protect your projects under NDA. Therefore, we provide reassurance to protect these using our password protection feature. Draft projects or projects under password protection cannot be used for advertising purposes."
Can I resign any moment if I decide not to use UXfol.io anymore?
Sure, we only have monthly subscription option, so you don't have to commit yourself. You can decide how long you would like to use UXfol.io. You can cancel your standard or premium subscription by switching to free plan.
What will happen to my projects if I subscribe for some time and then go back to free plan? Will you still keep them if I decide to subscribe later on?
You will not lose your project, we will keep them. If you change to free plan after using the standard or premium one, you can still keep all your projects created, but you will be able to have only one public one, all your others projects will become draft ones. You will be able to publish these again once you resubscribe to standard or premium plan.
How can I delete my account?
Navigate to Settings (click on your profile image and then settings) and in the Account section click on the ‘Delete Account’ button. Please note that all of your data (including projects and drafts) will be lost and cannot be recovered.
Can I have my UXfol.io portfolio on my own domain?
Yes, in order to reach your portfolio from your own domain, you'll first need to point your URL to your UXFolio Portfolio. To do this, you must modify your domain's DNS settings. This step will be done through your DNS provider, not through UXFolio. Completing this is a bit different for each service, but it will likely consist of:
- Modify the default A record for the root of your domain name (yoururl.com). The A record should be set to the IP addresses listed in your UXfolio Settings (18.104.22.168).
- Modify the A record for your "www" subdomain (www.yoururl.com). This A record should also be set to the IP addresses listed in your UXfolio Settings (22.214.171.124).
(A Record stands for "Address Record." This is a type of DNS record that can be used to point your domain name to a static IP address.)
Finally, enter your Own Domain in the UXfolio settings (Login to UXfol.io, click on your avatar in the top right-hand corner, "Settings" > "Domain"). Enter your Own Domain and click "Apply".
*Please enter the root domain (without www in front).
*PLEASE NOTE: When you connect a custom domain to your site, you're changing its DNS (Domain Name System) settings. These changes can take anywhere between 24 and 72 hours to start working properly. Domain providers refer to this waiting period as "propagation time," or the time it takes for changes to update throughout the web.
Additionally, below are links to DNS-related articles for a few popular domain host services. Should you encounter issues regarding how to adjust A Records and other DNS settings, these will be a great first step to getting them solved!
Select your DNS provider from the list below to get some tips on how to make the changes:
- Media Temple
- Google Apps
How does the review system work?
Since we believe in giving back to the community as much as possible, we created this system so people can help each other. Every time you give a review to someone you get 1 karma point. You can give as many reviews as you want thus collecting your points (and also some pride because you just helped people improve their portfolio, kudos for that!). You can use these points to request a review for your own projects as well. If you submit your case study for a review for 1 karma point people will write feedback to you. So essentially it works like this:
- Give a review to someone here
- Get a karma point
- Request a review with that karma point
- Receive feedback from people
- Repeat for other projects as well if you'd like
What are karma points?
Karma points are essentially our review currency – you need them to request a review from others. You can get one by giving a review to someone else by choosing from a list of projects here. You can collect as many as you want and in the meantime, you help others by providing useful feedback on their case studies.
How can I get karma points?
You can only get karma points by giving a review to other case studies. Start by choosing a project from the list in your Reviews page. Once you go through the steps and sent your review, you’ll receive a karma point. You can collect as many as you want and in the meantime, you help others by providing useful feedback on their case studies.
How many reviews will I receive?
Every time you ask a for a review (1 karma point) your case study will be available for review for others. There is no limit on the number of reviews you can receive on a project. However, to make sure everyone gets feedback on their work the list you can see on the Reviews page will be ordered by the number of reviews a project got. So if you already got 3 reviews on a certain project, other people's projects with no reviews will appear before your project on the list. You can also send in multiple case studies for review at the same time, you don’t have to wait for receiving a review to ask for feedback on another case study.
Can I get reviews on multiple case studies?
Yes, you don’t have to wait for receiving a review to ask for feedback on another case study. Just collect the karma points needed for all the reviews (e.g.: 4 karma points if you have 4 projects) and request a review to all of them individually.
What is an Expert Review?
If you are a Premium User you can request an expert review. This review will be written by one of our portfolio experts on the UXfol.io team. Since we’ve seen our fair share of portfolios we can provide useful feedback on what is awesome and also what you can improve in your case studies.
What is a Community Review?
If you request a community review your case study will be open for other users on UXfol.io to provide feedback on. A UXfol.io user can select your case study and review it for a karma point. You can also do that for other users. The aim is to open up a meaningful discussion about your work and improve your portfolio by letting other people give feedback on your work.
Do you have any other questions, suggestions, requests or feedback?
We'd love to know your opinion as we are constantly developing UXfol.io according to our users' feedback. Let us know if you have any questions, suggestions or feedback. Your request can be the next developed one! ️️🙂 Just send us an email: firstname.lastname@example.org